›SERVICES

PRE-SALE

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Depending on the type and the quantity of product that you want to process, we provide adequate preventives for each customer.

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The sales office provides a quote tailored to the customer and presenting the different solutions according to the quantity and type of product, to the number of operators and working hours that you want to spend, the type of power supply that you have available, or to the right one for your working area and to the budget maximum that can be used. We are always ready to confront by telephone, by email, by skype or with meetings at our site or at yours, in order to make the offer as adequate as possible.

PLANNING

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On the basis of the place of our customers, we plan his laboratory as best we can.

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At the closing of the contract, it will be care of our technical office, through a layout of the place where you intend to set up the laboratory, prepare distribution inside it of the plants purchased in order to take advantage in the best way the space available for greater customer convenience in processing phase. In addition it provides all the schemes to prepare the connections necessary for the operation of equipment purchased (such as: water, electricity, gas, air).

TRAINING

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Upon our customer request, we provide a technical and technological training in order to transfer the know-how to start and standardize production with our plants.

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One of our technicians will visit your laboratory for a predetermined number of days, held theoretical and practical lessons, teaching all the basics and the more specific ones for the use of our plants and for the standardization of production with them. In addition, in the days of training we provide our customers with microbiology and food technology notebooks and it is expected to carry out a couple of work in order to consolidate all the theoretical explanations. In so doing we transfer our know-how in the hands of the customers who will start food production and consequently the sale of its products of highest quality.
We want to emphasize that all training is carried out in accordance with local traditions with the aim of preserving the taste, ensuring the quality and safety of the final product.
Vogliamo sottolineare che tutta la formazione viene svolta nel rispetto delle tradizioni locali con l’obiettivo di preservare il gusto garantendo la qualità e la sicurezza del prodotto finale.

TECHNICAL ASSISTANCE AND MAINTENANCE

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Our technicians are always at your disposal for any clarification or problem.

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If you are having trouble with the plants, our technicians are always available to be contacted by phone, email or Skype during all working hours. In case of serious problems, we expect an intervention by one of our technicians at your site or, in extreme cases, the removal of the plant to better analyze the situation in our mechanical workshop. In addition we provide for a maintenance service which provides for the total recovery of the plants with cleaning and replacement of all the  damaged parts over the years, of course the service has a cost that changes depending on the type of plant and on the type of use made of it.

TRANSPORT AND INSTALLATION

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One of our technicians will take care of transportation and installation at your site.

REQUEST INFORMATION

If you are having trouble with the plants, our technicians are always available to be contacted by phone, email or Skype during all working hours. In case of serious problems, we expect an intervention by one of our technicians at your site or, in extreme cases, the removal of the plant to better analyze the situation in our mechanical workshop. In addition we provide for a maintenance service which provides for the total recovery of the plants with cleaning and replacement of all the  damaged parts over the years, of course the service has a cost that changes depending on the type of plant and on the type of use made of it.

FRIGOJOLLINOX srl
Via S. Giovanni in Golfo 139d – 86100 Campobasso – Italy
Tel.+39.0874.66319 r.a. Fax +39.0874.62052
info@frigojollinox.it

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